Delivery & Returns
Delivery
We aim to have your purchase with you as soon as possible!
We also offer FREE Click and Collect
For deliveries outside of Ireland please email us for further details at hello@mohercottage.com
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note for legal reasons cosmetic products can only be returned if all seals and packaging are unbroken.
Several types of goods are exempt from being returned. Perishable goods such as food, sale items & gift vouchers.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
To return your product, you should mail your product to:
Returns,Moher Cottage, St.Brigids Well, Liscannor, Co.Clare V95Y5Y2
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Where possible you should consider using a trackable shipping service to ensure return delivery.